Glossary Term
What Is Missed-Call Text-Back?
Missed-call text-back is a workflow that sends an automatic text message to a caller who was not answered, usually within seconds. It recovers missed and after-hours calls so they become conversations instead of lost leads.
In Detail
Because most service-business leads go to the first business that answers, text-back is one of the highest-impact automations for local businesses.
Messaging is subject to consent, registration, carrier, and compliance requirements.
Related Terms
Frequently Asked Questions
How fast does the text send?+
The text usually sends within seconds of the missed call.
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