Glossary Term
What Is a Webhook?
A webhook is a way for one system to send real-time data to another system automatically when an event occurs. Webhooks are commonly used to connect platforms that do not have a native integration.
In Detail
Webhooks are event-driven, so they send data only when something happens, such as a new lead or a payment.
They are useful for real-time, custom connections between platforms.
Related Terms
Frequently Asked Questions
What is the difference between an API and a webhook?+
An API lets you request data; a webhook sends data automatically when an event occurs. Both connect platforms without a third-party tool.
When should I use a webhook?+
Use a webhook when you need real-time, event-driven data flow — such as pushing a new lead or payment to another system the moment it happens.
Can a webhook fail silently?+
Yes. If the receiving endpoint is down or returns an error, the delivery can fail, so we add logging and retry handling to catch webhook failures.
Do webhooks need security configuration?+
Yes. We use signed payloads and verification so the receiving system can confirm each webhook is genuinely from the platform and not a forged request.
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