Review Request Automation
Review request automation sends a review request at the right moment — after a completed job, appointment, or milestone — then follows up with a reminder, routes negative feedback to your team, and monitors your reputation so reviews are gathered consistently and issues are caught early.
Problems This Solution Addresses
Satisfied customers are never asked for a review
Review requests are manual and forgotten
Negative experiences surface publicly before you know
No consistent reputation-building process
What Is Included
- Review-request workflow configuration
- Automated reminders for non-responders
- Negative-feedback routing and alerts
- Reputation monitoring setup
- Feedback collection before public review
- Integration with the customer journey
Implementation Process
- 1
Identify triggers
We find the moments that should prompt a review request.
- 2
Build workflow
We create the request, reminder, and feedback routing.
- 3
Set monitoring
We configure monitoring and team alerts.
- 4
Test & launch
We test the timing and routing before launch.
Who This Is For
Frequently Asked Questions
When should the review request be sent?+
It depends on your service. We set the request to trigger after a completed job, appointment, or milestone — the moment satisfaction is highest.
Can negative feedback be caught before it becomes a public review?+
Yes. We can route a private feedback step first and alert your team to negative responses so they can be addressed before a public review is posted.
Ready to Build Review Automation?
Schedule a consultation to discuss your needs, or request an audit of your existing account.