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Glossary Term

What Is a Sub-Account?

A sub-account is an isolated instance of the platform for a single client, managed from an agency's central account. Each sub-account has its own contacts, pipelines, workflows, and users, but the agency manages configuration, billing, and access centrally.

In Detail

Sub-accounts keep each client's data separate while letting the agency manage everything from one place.

Agencies deploy a snapshot to each new sub-account for a consistent starting point.

Related Terms

Frequently Asked Questions

Is each client's data separate in a sub-account?+

Yes. Each sub-account has its own contacts, pipelines, and workflows, so client data stays isolated.

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